Tag Archive for Album

Selling Boudoir & Glamour Photography

Boudie-Call  Boudoir Collection templates available at DESIGN AGLOW.

Boudie-Call Boudoir Collection templates available at DESIGN AGLOW.
Click photo to shop now.

Let’s talk glamour and boudoir sessions.

These images tend to be of a more personal nature and the sale of wall portraits (the typical goal in portraiture) might be difficult, or even ill-advised.  With these types of sessions, a photographer can risk low or no sales if there is not a specific plan to make sure the client has something desirable to purchase.  Not having a plan in place can lead to client dissatisfaction, as in: “the images are beautiful, but what do I do with them?”  Smartphones and tablets won’t cut it; even Facebook might be out for these.   In other words, have a plan or you have nothing of real value for your client to walk away with.

Since albums or portfolio boxes maybe the primary purchase, this needs to be planned for in both pricing and presentation.  Some photographers may find it’s easier to sell a high-dollar session with make-up and location fees if they include a “product” in the price.  Interior decorators and party planners learned a long time ago that clients do not like paying for services, and a high service bill can chase many a prospect away.  That is why they generally get a “commission” off the items the client purchases.  Sometimes that commission comes from the seller and sometimes it is added to the purchase price.  Photographers who specialize in glamour, boudoir or maternity need to give their pricing model serious consideration.  Should there be just a session fee and sell everything on the back-end?  Should there be a product credit included to get the sale started, or would it be best to include products as part of a package?

Boudoir is an area where the consumer has the highest perceived risk.  It is also where the photographer will have the most difficult time judging expectations.  The plus-size woman may be happy with her curves and just want to look glamorous, and the bikini-model type might be unhappy because she’s not looking Sports Illustrated ready.  For these reasons, I have the gut feeling that a very high entry point will be a risk that clients might not be willing to take.  Of course, some will, but is there potential for significant loss on bookings?

Here are a few suggestions I see for lowering the entry price without compromising anything about your business model:

  1. Let the make-up/hair stylists fees be separate and paid direct to the provider.  Doesn’t cost the client any less but elevates the appearance that all the money isn’t going to you.  Less bookwork, no liability, etc.
  2. If you are using hotel rooms, schedule several sessions in one day to reduce the cost per client.  I would suggest this for even the highest end photographers.  It just makes sense to save a little where you can.  Keep an eye on the time and make sure there is a buffer zone between clients and all should be good to go.  Sorry if this sounds simplistic but, from what I hear, it is an underused option.
  3. Consider creating a “boudoir space” of your own.  A vacant commercial space might be able to be rented on a month-to-month basis as long as you’re going to use it as is and just bring in your own props, etc.  You don’t need a lot of space and this might come as inexpensively as a one-day rental in a hotel.  (P.S.  I might have a space for rent if anyone is interested ;)
  4. Offer options.  One of my favorite sayings is, “how much money do you make on something no one buys?”  Look at your previous clients.  Have any walked with nothing more than a DVD?  Bad, bad business model.  Don’t expect referrals and don’t expect happy clients long term.  If your only album offering is a full flush mount Finao ONE, then add a playBOOK.  If all you offer is a press book, add-in upgrades to playBOOKs and ONEs.  We thrive on choice, we are women.
  5. Consider adding a beautiful Portfolio Box with matted images as an option.  Again, if all that is available is albums, you might loose the client that wants something different.  This is a way to satisfy that and keep it diverse.

At this point some thought should be given to the market you will be trying to attract and the dollar amount you would like as a goal for your sales.  High-end boudoir photographers can get thousands of dollars for a session and album.  Those who are just starting out may be able to command only a few hundred.  I see $500 as a good starting point and I base that on the price of nice handbag.  Even a Coach bag is in the $500 range.  Anything with a designer’s name, and the price goes up.  Women spend this money all the time; you are not asking them to move outside their comfort zone.

Boudoir images are usually at the top of your price range, as the client will expect expert retouching.  That’s time, and time is money.  Keep this in mind when you price your albums: a book with twenty images means twenty retouched images.  Much different from the add-on portrait album.

If we return to our options for how we price it would break down like this:

  1. Lower to mid-range session price with the album sale on the back-end (personally not my favorite):  The session, depending on what is included, could range from $300 to $500.  Since boudoir shoots seem to take extra time, and probably more editing than other sessions, I wouldn’t think you could offer the service (excluding hair/make-up) for less than $200.  If you do light retouching before the client sees her images, the price will be higher.  It’s risky when no product is included, so you might want to have a minimum purchase.  Regardless, files are NOT available without a minimum purchase.  Be very careful, as your reputation rides on what others see.  If you think it’s important to control branding, that’s nothing compared to the importance of controlling the images themselves.
  2. Session that includes a product credit:  Many photographers like this as they can keep the entry cost down but are part way to their sales goal.  To make this work effectively you need options.  It’s assumed that a credit can be applied to a number of things; albums, print boxes, portfolio boxes, loose prints, etc.  You can also offer options within options like larger albums, upgraded covers on a ONE album, higher capacity albums and personal sized albums.  The nicest part about a credit towards purchase is that the money is collected at the time of the session and we all know money spent is money forgotten.  A product credit probably needs to be at minimum $200.  Less and it loses some value, especially when all the items on your menu are $300 and above.   Actually, we might want to call this a session and a “down payment”.
  3. Session and album are rolled into a package price: This would seem to make the most sense as you have eliminated the minimum sale and the client has a spending expectation clearly in mind.  Plus, and this important, the client gets something.  We simply don’t like spending and not getting something concrete in return. The downfall could be the higher entry cost and the potential for limiting the sale.  An example would be including a low cost album like a playBOOK and then expecting to sell up to a pricier Finao ONE.  Maybe, maybe not.  Depends on your market and the price difference.  The playBOOK requires the same time commitment in retouching and design as the more expensive ONE so the difference isn’t as great as it first seems.

I’m a bit hesitant to put a specific price tag on an album as the unknowns of retouch and design time would be difficult to factor in.  The general rule is take your print price and multiply it by the number of sides in the album, then double the album cost.  Now you have my favorite “suggest retail value” which is the fair price for that number of retouched portrait images and binding.  I doubt many would sell for that price but it’s where you start from.  Once you have that price you can decide how much you can or would actually charge the client.  It would be an obvious special, regularly XXX per image, but when purchased as an album or box, only XXX.  You save XXX.

Regardless of the plan you select, you need to make sure the client knows exactly what you offer, the prices, and when she is expected to place that order.

At the session consultation, time must be taken to explain how your recommendations fit with creating the ultimate album.  For example, “We will be doing suggestive poses that may include only legs or high heels.  These poses will fit very well into your album layout as our goal will be to create a body of images that show your sex appeal rather than just one image that may not be able to fully express the effect you want.”  Continue in the same vein when suggesting several wardrobe changes: “Select something casual like his favorite shirt, and other choices like glamorous with fab lingerie.  Each outfit will show a different side of you and all will work together to make your album a real expression of yourself.“

Got Money?  If you have clients with money to spend and great images to spend it on, make sure you have enough things to offer so you won’t be leaving money on the table:

  1. Finabulous Finao ONE albums in lux leathers like Love Junkie.  We see some pretty good-sized books come though so we know it can be done.  The largest I remember was a two-volume set of 12×12’s with 60 pages in each.  Now that’s one mother of an album sale for boudoir, but probably didn’t cost more than a Louis Vuitton backpack.  Just keeping it in perspective.
    2. If the client purchases a large book, offer a smaller, purse-size playBOOK so she can show off her images to her friends.  You know she wants to.   Maybe her husband travels for work and could put it in his suitcase, or she could hide it there.  Just a thought…
    3. Boxes, Boxes, Boxes.  We love the Portfolio Box from Seldex that Sue Bryce uses.  These are elegant, sophisticated, and definitely not something she will have seen elsewhere.  They are also very easy to use.  No design time involved, just slip standard prints into the matted frame mounts, or skip the mats and have your prints flush mounted to a backing such as styrene.
    4. With larger boxes can come smaller boxes with mounted, not matted, images.  We love the 5×7 Seldex Preview Box with 10 mounted prints.  These are professionally finished and individual prints can easily be displayed on an easel.
    5. Make sure the album you offer is unique and different.  Women compare and generally know prices.  We highly recommend high-end fabrics like the Paraphernalia Collection or blingy, sassy upgraded leathers like the plusONE materials.  Give her something she won’t see anywhere else.  Make it special.  Let her have fun deciding on color and fabric choice.  We know women say they are doing this for their significant others but we also know they are really doing it for themselves.
    6. Have a plan for last minute sales.  Self mount Finao Elements books can be a stock item so you can have a book ready almost immediately.  Around Valentines Day and all holidays this is just a must.  If you have a reluctant client, and you really love the images, make an Element album on speculation.  If she doesn’t purchase it (very slim chance) you will have a great sample.

Boudoir is very popular right now.  Finao is seeing many, many boudoir albums coming though which means albums are selling.   However, like everything else, they don’t sell themselves.  You need a plan and a goal.  Without both you will end up working very hard and making very little.  Finao would much rather see you well rewarded for your hard work.

Christine Perry-Burke

Christine Perry-Burke

Managing Partner and "queen" of Finao. I'm responsible for all the cool materials and products at Finao. A vegetarian and animal lover to my core, we run a dog friendly office. I believe Finao should be a good corporate citizen and tread lightly on our planet.

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Showing Sample Albums

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Having enough samples in your studio to show a client the real depth and breadth of all the products you can offer them can be a challenge.  For many, adequate display space, portability and expense can play against us here.  Studio sample albums, for a realistic feel of the quality of construction of an item, and swatches, for a firsthand experience of textures and finishes, are a must in any successful photography studio.  Debi and Amanda Tipton of Kokoro Photography in Littleton, Colorado have expanded on that standard and shared their fantastic idea for showing even more sample albums to their clients for inspiration!

Now every time a couple orders a different album cover design we photograph the book before delivering it to them. We then lay out a 10×10″ image with photographs of that book, add them to our website here, and then get the layout printed. We have a Finao Elements peel-and-stick album that we can then add each cover option to as the layouts arrive! Now when you sit down with us to design your wedding album you have a lookbook of full album covers to help you with your design.

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They use a self-mount Elements album which has adhesive on the pages so you can easily mount your own prints, or add-to over time as you take new photos.

 

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The last page is blank and ready for new covers! We are almost ready for a whole new album.

Other similar options would be to design sample images and descriptions into layouts for a Finao playBOOK, or create sample images and/or pricing and package menus that can be displayed in frame mounts on an easel and kept organized in a Portfolio Box with a custom designed image cover that features your branding and logo.  Not into design?  Check out Design Aglow for a great selection of templates!

Jamie Westman

Jamie Westman

Jamie is Finao's resident Guidance Guru and Marketing Assistant to the Queen of All Things Finabulous, Christine Perry-burke.

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Flash Us! A Moment to Expose Yourself!

Happy May!

It’s time to turn up the exposure on another awesome Finaon!

Currently Flaunting:

Abby Rosenbaum!

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Company / Studio Name :

Abby Rose Photo

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If I had a photography superpower it would be…

Invisibility!  think of the shots you could get inside those strict churches ;-)

I like my oatmeal…

Organic! With brown sugar and fresh fruit!

My fictional best friend would be…

I’m gonna go with Buffy the Vampire Slayer :-)

My guilty pleasure photography subject is…

My dog!  pretty sure I have been un-friended on facebook due to excessive dog photos.

The title of my autobiography would be…

Married Every Weekend: The Wild World of a Wedding Photographer!

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WTF! Clients shock me when they request…

Table shots.  Like, really?!  What year is this?  It’s usually the parents who want this – and I’ve definitely lost a job or two over my stance on those. Just. Can’t. Do. It.

If I could get shoes made out of a Finao Leather I’d be rockin’….

Ooooh, that’s a tough one!  So many good options.  I think anything from ‘the nines’ would be awesome – maybe some chunky platforms in ‘sex and candy’!

Finao Leather - The Nines Collection

The Nines Collection

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5 Quirky Characteristics / Little known facts about ABBY!

1. I am a worthless cook (like, I’d probably mess up popcorn). Thank goodness my hubby is an accomplished chef.

2. I taught myself to like pickles

3. I put Sriracha on everything!

4. I have an embarrassing penchant for bad reality TV ( Hello, RHOBH!)

5. I still sleep with my teddy bear!

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Kristina Weeks

Kristina Weeks

Resident Customer Cupid , Marketing Assistant , and Minion to the Queen.

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LOVE NOTES!

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Dec 2012-May 2013

Every day we receive emails, Facebook posts and tweets that make us love what we do even more!  When our customers are happy, we’re ecstatic, and we just wanted to share the love with all of you!  It was a really tough call because they are all so great, but we’ve picked out some of our favorite “love notes” from this quarter to showcase here, and our top pick will be getting a little love, Finao-style, in return too!

 

OUR TOP PICK!!

Kaylynn of Kaylynn Marie Photography (New Orleans, LA) posted:

LoveNote_2013_KaylynnMarie

 

 

And other LOVE NOTEWORTHY MENTIONS:

(in no particular order…)

 

Frayda of FeeBee Photography (Baltimore, MD) writes:

You.Guys.Are.Incredible. I just received my first Finao album, and I’m completely blown away! Not only did the album itself far far far exceed my highest expectation, but the packaging too, is amazing. If I wasn’t married already, I’d totally marry you, Finao! Thank you for pulling through for me, and making me look so good! I will never order an album from anyone else, and that’s a promise! Love always and forever, Frayda

LoveNote04-08-13Frayda

 

Amara of Amara Dirks Photography (Alberta, Canada) writes:

I was like a kid at christmas when my albums arrived. I even danced around the house with said albums. THANK YOU Finao for the amazing customer service and love you put into creating beautiful keepsakes!

Sarah of Sarah Morgan Photography (San Diego, CA) posted:

My clients and I are LOVING our Finao Playbooks! One client said, “This is the perfect size book. I take it everywhere and show it to anyone that will sit still long enough!” It was great seeing you ladies at WPPI! Hugs to the Finao Police who’s assistance and humor have been greatly appreciated!!!

 

Jenny of Odd Couple Photography (St. Louis, MO) writes:

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Dawn of Dawn V. Gilmore Fine Art Photography (Port St. Lucie, FL) posted:

I have to say that I am LOVING you guys more and more every day. I placed my first order for a sample album to try you guys out. The communication has been so wonderful. I got an email from the “Image Police” today and got scared for a moment because I am a boudoir photographer. I thought maybe I was being told that you couldn’t print my album because of the nature of my work (as other companies have done). Well – NOPE! Not at all. I even got the following response: “We aren’t one of those companies who censor and refuse to print anything even slightly risqué, so keep those sexy albums comin’ our way!” ♥ ♥ ♥ that! THANK YOU!

Amanda of Amanda Picone Photography (Babylon, NY) posted:

Just when I think you guys are perfect, you go ahead and wow me BIG TIME!! There is a reason I am constantly referring you to my friends, and it’s because you are simply the BEST–in quality and in customer service. Thank you x 1,273,486,419. ♥

 

Megan of MegRuth Photography (Henderson, NV) tweets:

LoveNote_2013_MegRuth

 

Sarina of SarinaLove Photography (West Covina, CA) writes:

Since starting my business 5 years ago, I’ve only used FINAO for all my album needs and it has been nothing but a wonderful experience. Customer service is top notch! I’ve asked tons of dumb questions along the way and the folks at FINAO have been so patient, sweet, and informative throughout the entire process. I’m so thankful for that! I feel like they truly care and understand. I love their quality of craftsmanship on their albums and their vast amount of choices. I am so grateful that they continuously change and grow with their clientele. I cannot stress enough how much I love FINAO and the folks behind FINAO!! Thank you for everything!

Rosalia of Dolce Photography (Homestead, FL) writes:

I don’t know why I waited so long, Finao is FABULOUS. I’m so impressed by their prompt customer service and people who sound like people, not just someone behind a machine. In love with the service so far!

 

SUBMIT YOUR OWN LOVE NOTE AND WE’D LOVE YA FOR IT!!

 

 

Jamie Westman

Jamie Westman

Jamie is Finao's resident Guidance Guru and Marketing Assistant to the Queen of All Things Finabulous, Christine Perry-burke.

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Swatch Kit Updates

Are your Finao swatches up-to-date?

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Here’s what you can do:

1. Check out this detailed blog post and compare it with what you’ve got.

2. If you have a leather kit, make sure that you have the version of the Fragments card that has the red leather “Love Junky” on it.  Also make sure you have the “Urban Legends” suedes and “Mixed Bag” card in your leather kit.

If you do not have one/any of these, leave a note at the end of your checkout when you’re ordering your update kits and say you need the whole card of (Fragments/Urban Legends/Mixed Bag) with your update.

3. If your swatches are totally old-school, the leathers may be glued down instead of removable as they are now.  If this is the case, contact us and we’ll help you get it all worked out.

(NOTE: the Non-Leather swatches are supposed to be permanently affixed to the card, it’s just the leathers that are supposed to be removable.)

4. ORDER YOUR SWATCH UPDATE KITS:

(TIP: Scroll down below the photo and whole swatch kit order link to the darkened box with the red border for each update kit)

Finao Leather Update Kit

Finao NON-Leather Update Kit

(NOTE: You’ll save $5 in the cart when you order both update kits together)

5. If you’ve NEVER ordered Finao swatches before and you’re wondering why you just read this whole thing, no worries!  We can help you find out what swatch kits you’ll want based on the products you want to sell in your studio.  Just check out the SWATCH KITS section on the website or shoot an email to info@finao.com

Jamie Westman

Jamie Westman

Jamie is Finao's resident Guidance Guru and Marketing Assistant to the Queen of All Things Finabulous, Christine Perry-burke.

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Valentease ‘em

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Valentine’s Day is just around the corner, so get in the mood with Finao’s ultra sexy leathers, linens and silks and get under our covers!

Love Junky from Finao’s “Fragments” collection of leathers is anything but boring.  From it’s seductive suede finish to the tantalizing texture and tooling, this luscious leather will have you, and especially your clients, completely addicted!

Love Junky is a heavily patterned leather so it works great on it’s own, or paired with a plain material or one in a similar hue, or create a bold streak of contrast with a shiny patent leather like Red Light District, Sunday Shoes or Something Wicked.  Perfect for a steamy boudoir session, classy winter wedding, and still playful enough to add some fun and whimsey to a kid’s photo album for a child & family portrait session!  Love Junky will have you head over heels!

Available on Finao ONE & artONE flush mount albums as well as Finao Elements self mount albums.

Love Junky - MainPaired with (Left to Right, then up) Passion, Red Light District, Something Wicked, Miami Ink, Suspicion, Optimism, Harlow

Love Junky – Main
Paired with (Left to Right, then up) Passion, Red Light District, Something Wicked, Miami Ink, Suspicion, Optimism, Harlow

 

Lip Lock, a lascivious silk from Finao’s Midtown collection, will leave you breathless so make sure to come up for air.  Lip Lock and all of the Finao non-leathers are available on Finao ONE flush mount albums, Finao playBOOK photo books and Finao Elements self mount albums as well as Xcetra Folios.

Main - Lip Lockbottom left - Gothika, bottom right - Whiteout

Main – Lip Lock
bottom left – Gothika, bottom right – Whiteout

 

Strut your stuff in the Red Light District. Get a shine for real patent finished leather (no vinyl here) and check out Something Wicked and Sunday Shoes too!

Red Light District, Sunday Shoes, Something Wicked.Genuine patent leathers from Finao.

Red Light District, Sunday Shoes, Something Wicked.
Genuine patent leathers from Finao.

 

Let your Passion run wild and mingle this luxurious hand-finished leather with something on the wild side…

Left-PassionTop-Kitty Kitty, Middle-Patina, Bottom-Racing Stripes

Left-Passion
Top-Kitty Kitty, Middle-Patina, Bottom-Racing Stripes

 

 

Jamie Westman

Jamie Westman

Jamie is Finao's resident Guidance Guru and Marketing Assistant to the Queen of All Things Finabulous, Christine Perry-burke.

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IMAGE COVER TEMPLATES

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IMAGE COVER TEMPLATES HAVE BEEN UPDATED THIS YEAR.  MAKE SURE YOU’RE USING THE CORRECT TEMPLATE FOR YOUR COVER IMAGE BEFORE SUBMITTING YOUR ORDER.

Not sure which to use? This should help:

Example 1: You’re ordering an 8×8 playBOOK with 12 leaves/24 page-sides and you want a Photo Wrap cover.

Use the playBOOK photo wrap template for an 8×8 playBOOK with 12 leaves (NOT 24 leaves). You select the “LEAF COUNT” at the beginning of the order. So, if you selected “12 leaves/24 sides”, you’ll refer to the template for 12 leaves, NOT 24 (as 24 is the number of page sides).

Go to PRODUCTS > PLAYBOOK > PHOTO WRAP > select “Download playBOOK photo wrap template kit”

The most recent templates at this time are from a .zip file named “finao-playbook-photowrap-10262012.zip”  Please DOUBLE CHECK that this is the correct folder you are pulling your templates from!

The template to use in this example should be named “pb-8×8-10-13lvs“.

Here’s a pic for reference:

Download the playBOOK photo wrap template kit .zip folder and open it, select your size (in this case 8×8) and now select your LEAF count (1/2 the total page-sides).

 

Example 2: You’re ordering a 14×10 horizontal ONE with an Armour metal image cover.

For specialty covers like ICE, Armour, Erotika, Bebbalicious and Canvas Panel that only have an image on the front cover, you do not need to worry about the leaf count as you do for the Canvas Wrap or the photo wraps for the other album lines.  BUT, you do need to use the appropriate template for your album’s size and orientation.  You also must FILL the entire template.

Go to PRODUCTS > Finao ONE > SPECIALTY COVERS (find your cover, in this case it’s Armour) > select “Download ICE/Armour template kit”

The most recent templates at this time are from a .zip file named “finao-ice-armour-09102012.zip”  Please DOUBLE CHECK that this is the correct folder you are pulling your templates from!

The template to use in this example should be named “ia-14×10-horizontal”.

Here’s a pic for reference:

 

Example 3: You’re ordering a 10×15 vertical ONE with a Canvas Wrap cover and 15 leaves/30 page-sides in the medium page style.

Just like example 1, you will choose the appropriate template based on the album size AND the number of LEAVES. BUT, since the ONE offers two page thicknesses, you’ll ALSO need to account for the page style you are choosing, Thick or Medium, as this will affect the thickness of the spine area on the design.

Remember: # of leaves = 1/2 of your total page-sides.  So you will choose the folder of FULL CANVAS (canvas wrap) templates for Medium Pages > then the folder of 10×15 vertical templates with medium pages > and then select the 10×15 Vertical template for 14-20 leaves.

Go to PRODUCTS > Finao ONE > SPECIALTY COVERS (find your cover, in this case Canvas) > select “Download Canvas template kit” (includes both Canvas Wrap and Canvas Panel templates).

The most recent templates at this time are from a .zip file named “finao-canvas-10042012.zip”  Please DOUBLE CHECK that this is the correct folder you are pulling your templates from!

The template to use in this example should be named “10x15v-med_14-20lvs”.

Here’s a pic for reference:

 

Please contact Finao Customer Service with any questions BEFORE placing your order at 888-346-2687 (888-FINAO-US).

Jamie Westman

Jamie Westman

Jamie is Finao's resident Guidance Guru and Marketing Assistant to the Queen of All Things Finabulous, Christine Perry-burke.

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Hurricane Update

Update as of 11-05-2012

Although the actual storm has passed, the aftermath of the event persists and will for quite some time.  We’re quite concerned about a lot of our people as many of them are still without power and now, with the gasoline supply dwindling in the Long Island area, are finding themselves “stuck” and ever more so cut off from supplies and support.

As an everyday solution to cut down on the sometimes very long and winding train and bus routes, we have vans that go out to various stations in some of the far off neighborhoods to pick up our employees and drive them the rest of the way in to work.  Well, we’ve run out of gas today, and our people who do drive their own vehicles are running out of gas as well.  We are hoping that the efforts to get the tankers into port will relieve this problem soon, but we also know that it takes time to get gas from the ships to the distributors and then to the gas stations.

We expect to be short staffed for a bit as the aftermath of Sandy will continue to cause compounded problems and hurdles that we’ll all need to work through.  We are working very hard to complete as many orders as possible, but please please be patient over the coming weeks as our production has slowed as a result of our very limited staff.  We appreciate everyone’s patience as we continue to try and work through this difficult time.

Original Post 10-31-2012

We’ve weathered the storm and come out with our Long Island production facility no worse for wear.  We have power and are partially staffed yesterday (Tuesday) and today and steady working on orders.

Many of our employees depend on public transportation which is still down in the area at this time.  We do have a van service that picks people up at various terminals and bus stops in the area, but until our people are able to safely get to those places, we’ll be working double-time with the crew that we have.  We’re hopeful that they will be back shortly as power is restored and clean-up efforts are realized throughout the area.

Please be prepared for some delays with your shipments over the upcoming days. We have not had a pick-up from any of our couriers yet this week, and in talking to FedEx, they’ve told us that their distribution center was affected by the storm and they are only running deliveries for emergency relief at this time and are taking it day by day.  They are hoping to start back to a more normal schedule tomorrow (Thursday, November 1st), but are reluctant to say for sure as the flooding, power outages and damage to infrastructure is a continued concern.

We are continuing to make orders and have them labeled and ready for pick-up as soon as services return, but we can not guarantee delivery of time-sensitive items for this weekend at this time as delivery is out of our hands. We greatly appreciate your understanding and continued patience in the wake of this disaster, and hope that all of our Finaons along the storm’s path have fared as well also.

Jamie Westman

Jamie Westman

Jamie is Finao's resident Guidance Guru and Marketing Assistant to the Queen of All Things Finabulous, Christine Perry-burke.

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