Archive for December 29, 2011

State of the Industry

I’ve been hearing talk and a few sad stories from friends that are well connected in the photographic industry.  Jeff Caplan, CEO of the Digital Wedding Forum, is my total go-to guy.  He has a handle on this industry and instincts I crave.  He tells me, “Some photographers are worried about sharp downturns in business.  Some have even left photography as a profession.  But at the same time, we see a surprising number of photographers who are seeing pronounced increases in their profitability over 2010.”  Harold, my trusted sidekick, tells me many of his friends have seen their wedding business dry up.  Trends on the DWF tell me that many photographers feel they have to compete with the Craig’s Listers, that they are better off being a shoot and burn person than a true professional, and that all the clients care about is price.

I’m here to tell you I SEE A FUTURE.  And I think I have some information to back it up.

Every year I spend a couple of weeks working in our production facility.  Call me the temporary seasonal labor if you must.  This year I marveled at the albums being made and delivered.  All the stats on paper are never the same as seeing it first hand, of looking over racks of books and watching orders with five or more albums (ONEs, not Elements) being packaged.

Here’s what I saw:

  • The albums were BIG.  Not just big in dimension but very big in capacity.  Many were so heavy people could only carry one at a time, two at most.
  • Upgraded covers sell.  There were few single leathers with plain covers.  Instead I saw tooTones!, Armour, ICE and canvas coming though.  Most all leather covers had windows and/or stripes.
  • Textured leathers were HOT!  Texture and smooth mixed, texture used as the spine on specialty covers.  Even some mixed texture with texture – not sure how I felt about that, but I bet the bride thought it was wonderful.
  • Parent albums sell.  They were ONEs, Elements, and Raves.  Many, many orders contained two additional books.
  • Upper Elements in awesome leathers were hot.  Far more books than I expected.

Most every album was the result of someone taking the time to work with a client to select both the images and the album covers.  I know that 12×18 albums are not included in packages.  I know that 50 plus pages are not included in packages.  I know that ICE, Armour, canvas and Erotika covers are not included in packages.  That tells me that a photographer presented images with a plan, a goal of sorts.

This year the number of clients who reached the $10,000 or above mark was way up.  That tells me there are photographers who are doing well.  I would love to think that Finao albums caused all these people to have the large and plentiful sales they did, but that’s probably not the case.  Yes, I think offering your client contemporary choices, and lots of them, is more likely to get them interested in the ordering process, but I know it’s not the only reason for the success.  Maybe photographers who choose Finao are better tuned-in to the client’s wants, not sure.  I am sure these photographers all put forth more effort.

This post may be preaching to the choir – my guess is most of you already get it, you’re Finaons afterall.  So do me a favor and pass this along.

  • Encourage everyone to attend as many seminars and conventions as they can.  It’s not too late to sign up for the DWF convention or Imaging USA in New Orleans.  Make the trek to Vegas for WPPI.  Watch for workshops.  Yes, it takes money to make money.
  • Invest in samples.  We are here to help you make sure your sample dollars work for you.  Just call or write – the advice is free.
  • Learn to sell!  Buy books, attend classes, practice.  The rewards will be there.
  • Learn to bundle.  If you purchase this, you get this for a bit less.
  • Stop worrying about Craig’s List.  That’s the new “Uncle Joe”.  That’s a place where people look for bad hook-ups and wife swaps.  Not your client.
  • Be prepared with a reason why the prospect should hire you.  Write it down.  If it doesn’t roll off your tongue it won’t roll into their ears and wallets.
  • Dare to be different!  This is Finao talking – need I say more?

Happy New Year and to all, success in 2012!!

Christine Perry-Burke

Christine Perry-Burke

Managing Partner and "queen" of Finao. I'm responsible for all the cool materials and products at Finao. A vegetarian and animal lover to my core, we run a dog friendly office. I believe Finao should be a good corporate citizen and tread lightly on our planet.

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Bridal Shows – make it work!

image courtesy of bridalguide.com

Tis the season to be planning for upcoming bridal shows.  Some photographers swear by them and others feel they just aren’t worth the money.  Depends on the show and where you are located – some are great and pull in quality prospects, others, not so much.  Here are a few tips to make any bridal show work better for you.

1. Start by realizing that the cost of show entry is just the tip of your total expenses.  Follow that up with great images, great samples, great surroundings and items that appeal to senses other than just sight and touch: scented candles, borrowed flowers from a favorite vendor, chocolate (scent and taste, double whammy), and music.

2. Go big.  Remember that the size of the space and the ceiling height dwarfs your usual meeting space.  That means a 10×10 album can look like a postage stamp.  This also applies to wall prints, even table top prints.  An 11×14 on a small table easel will show much better than an 8×10, and odd sizes like a 20×40 on walls or floor easels will attract more attention.

3. Go thin.  We all want to be thin and rich and that should apply to your album samples, your wall prints, even the furniture in your booth.  A 20 side album is all you need as the bride’s attention is short and there are many things competing for it.  Keep wall prints simple like canvas wraps.  Keep furniture small and low (think Ikea).  Bulky appearing pieces not only look like they take up too much space, they do.  A simple technique from designers is to keep small spaces as monochromatic as possible.

4. Sample albums will be your attention grabbers, so make sure they are doing their job.  Every album needs to be unique in both cover option and images selected.  My line is always start with a bang and end with a tear because people remember the beginning and the end, and everything is the middle is a wash.

5. If you use an electronic presentation, keep it short and towards the back of the booth.  A big screen next to the isle might get a few looks but the prospect can move on very quickly.  Notice I said “if” as I’m not sure this is the best presentation of your work.  Fewer images that are smack down, drop dead, show stopping, delicious are what you want.

6. MAKE A PLAN.  If you don’t know what you want out of a show you can’t achieve it.  Appointments on the spot; ask for a totally refundable deposit of $25 to hold the date for a week.  Prospect comes in for a consultation, they book or walk with their $25.00.  Throw in a small gift if they put the deposit down which is theirs to keep no matter what.  This works.

7. Don’t rely on passing out literature and using the show promoter’s list as follow-up.  This simply doesn’t work.  Have a card that interested couples can fill out with simple contact info.  That way you can concentrate your follow up on the people that showed interest.  Remember, every attendee is going to be inundated with emails after the show.  Make your contact personal (think snail mail) from notes you made on the back of the card.  Fewer good prospects are better than hundreds of people who may not have even looked in your booth.

8. Don’t stand in the front of your booth and hand out price lists.  Someone will always be cheaper and you want to be seen as better.  Yes, you can give out prices or special pieces with a few starting costs and some suggestions but only after the card is filled out.  Avoid being a lit pusher, just costs you money and delivers very little return.

9. When you have a good prospect, follow up immediately.  “I wanted to get back with you as soon as I got home because I remember our conversation and it gave me the impression you are the type of person I love to work with.  Guess I was just excited to meet you and hope you felt the same way.  Let’s set up a time to get together.”

10. Don’t sweat the competition.  Other photographers are not the problem.  It’s the florist, cake baker, gown seller, and food providers that you have to worry about because they are getting a larger share of the bridal budget than you are.  Not sure if they even have these any more, but every chocolate fountain takes money that could have been put to better use with you.

Have fun, plan ahead, set goals and enjoy the time talking to potential clients.  If you take the time to listen, it can make all the difference.

Peace out,

Christine

Christine Perry-Burke

Christine Perry-Burke

Managing Partner and "queen" of Finao. I'm responsible for all the cool materials and products at Finao. A vegetarian and animal lover to my core, we run a dog friendly office. I believe Finao should be a good corporate citizen and tread lightly on our planet.

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